Terms of service
Terms of Service
Effective from 01.05.2025
Overview
This website is operated by Freya Jewellery Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Freya Jewellery. By accessing or purchasing from our site, you agree to be bound by the following Terms of Service (“Terms”), which include all referenced policies and conditions.
Please read these Terms carefully before using our site. If you do not accept all the terms, you may not access the site or use our services.
We may update these Terms at any time by posting revisions to this page. Continued use of the website after such changes constitutes your acceptance of the revised Terms.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
1. Online Store Terms
By using our services, you confirm that you are of the legal age of majority in your jurisdiction, or have obtained necessary consent to allow minors to use this site. Use of our products or services for illegal or unauthorised purposes is strictly prohibited.
2. General Conditions
We reserve the right to refuse service to anyone for any reason. While credit card data is encrypted during transmission, other content may be transferred unencrypted. You agree not to duplicate, resell, or exploit any part of the service without our written permission.
3. Accuracy of Information
We strive for accuracy but do not guarantee that all information on our site is complete, current, or error-free. Any reliance on site content is at your own risk.
4. Modifications to Services and Pricing
Prices and services may change without notice. We reserve the right to modify or discontinue services at any time without liability.
5. Products and Services
Products listed may be limited in quantity and subject to our return policy (see Refund Policy). Colours and images are displayed as accurately as possible, but may vary depending on your device. We may restrict sales or quantities at our discretion.
6. Billing and Account Information
We reserve the right to limit or cancel orders. You agree to provide accurate and up-to-date account and payment details. For more, see our Refund Policy.
7. Optional Tools
We may offer third-party tools “as is” without warranty. Use of such tools is at your own discretion and subject to the third party’s terms.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, accuracy, or any resulting damage or loss from such third-party sites.
9. User Submissions
Any feedback, comments, or content you provide may be used by us without restriction. You agree not to submit unlawful or offensive content, or impersonate others. We are not liable for user-generated content.
10. Personal Information
Your personal data is handled in accordance with our Privacy Policy.
11. Errors and Omissions
We may correct errors or inaccuracies at any time without prior notice. This includes mistakes in pricing, descriptions, and availability.
12. Prohibited Uses
You may not use our site or its content to violate laws, infringe rights, transmit harmful code, or engage in any abusive or disruptive behavior. Breaches may result in immediate termination of access.
13. Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted or error-free service. All services and products are provided "as is" without warranties. Freya Jewellery shall not be liable for any damages arising from your use of the service or products, to the fullest extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Freya Jewellery and affiliates from any claims arising out of your breach of these Terms or violations of any law or third-party rights.
15. Severability
If any provision of these Terms is found unenforceable, the remainder will remain in effect.
16. Termination
These Terms remain in effect unless terminated by either party. Breach of terms may result in immediate termination of service.
17. Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and Freya Jewellery.
18. Governing Law
These Terms are governed by the laws of the United Kingdom.
19. Updates to Terms
We may revise these Terms at any time by updating this page. Your continued use constitutes acceptance of any changes.
20. Contact
For questions about these Terms, please contact us at:
Freya Jewellery Ltd
info@freyajewellery.uk
112 Princes Gardens, London W3 0LJ
Companies House: 16395960